Privacy Policy

The Faerie House of Idyllwild respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name

  • Email address

  • Phone number (if you choose to text or inquire)

  • Information related to bookings, stays, or event inquiries

We collect this information when you:

  • Join our email list

  • Submit an inquiry

  • Book a stay or event

  • Contact us directly

How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Manage bookings and stays

  • Share occasional updates, offerings, or invitations

  • Communicate important information related to your experience

We do not sell, rent, or trade your personal information.

Email Communications

If you join our email list, you may receive occasional emails about availability, offerings, events, or special invitations. You may unsubscribe at any time using the link included in every email.

Text Messaging

If you contact us by text message, we may respond using the same method to support your inquiry. We do not use text messaging for mass marketing.

Third-Party Services

We may use trusted third-party services (such as booking platforms or email providers) to help operate our business. These services only receive the information necessary to perform their functions and are required to protect your data.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Consent

By using our website or providing your information, you consent to this Privacy Policy.

Updates

This policy may be updated from time to time. Any changes will be reflected on this page.

Contact

If you have questions about this Privacy Policy, you may contact us at:

Privacy Policy for Email and Texts
Effective Date: January 1, 2025

Faerie House Idyllwild ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you visit our website and opt-in to share your email address, phone number, or other contact information.

Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Contact Information: Email addresses, phone numbers, and names voluntarily provided through opt-in forms.

  • Technical Information: IP addresses, browser type, and device information automatically collected when you access our website.

How We Use Your Information

The information we collect may be used for the following purposes:

  1. Communication: To send newsletters, updates, promotional offers, or other communications related to our services.

  2. Improvement: To analyze and enhance our website’s functionality and user experience.

  3. Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • To trusted service providers who help us operate our website and manage communications including but not limited to data storage and communications platforms like StayFi and Mailchimp

  • If required by law or to respond to valid legal processes.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. Cookies help us understand user preferences and improve site functionality. You can disable cookies through your browser settings, but some features of our website may not function properly without them.

Your Rights

You have the right to:

  • Opt out of receiving communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

  • Request access, correction, or deletion of the personal information we hold about you.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: hi@faeriehouseidyllwild.com

Website Terms

By using this website, you agree to use it for lawful purposes and in a respectful manner.

All content on this site is the property of the Faerie House of Idyllwild and may not be copied or used without permission.

Availability, pricing, and offerings are subject to change.

Bookings and stays are governed by the terms presented at the time of reservation.

If you have questions, please reach out — we’re happy to help.